FAQ

When it comes to 3D printing cookie cutters, PLA is a popular material choice. It is easy to work with, affordable, and produces high-quality prints. PLA is also food-safe, which is important when making cookie cutters that will come into contact with food. However, it is important to take proper care of your PLA cookie cutters to ensure they last as long as possible. Hand washing with mild soap and avoiding high temperatures are just a few things you can do to keep them in good condition.

Not dishwasher safe. Hand wash with cold and soapy water and dry immediately. Avoid exposure to direct sunlight or heat and prolonged exposure to moisture. Store in a cool dry area. Not following these directions can result in warping and damage.

We ship to the United States only (excluding Alaska and Hawaii). All packages will be shipped via USPS at a flat rate of $4.50 per order. We offer Local Pickup for school fundraisers or business orders in the Katy, Tx area. Orders usually ship out in 2-3 business days from the date the order was placed.

Thank you for your order. We take great care in packaging our products to ensure they arrive in excellent condition. Most orders will be shipped in a corrugated box with filler. For orders placed by schools or businesses, your items will be individually packaged, sealed, and labeled.

Unfortunately, returns on cookie cutters are not allowed due to their use in food preparation. However, if your item was damaged during shipping, we can assist you with a return and work with the carrier to provide compensation. Kindly provide us with proof of damage so we can offer further assistance.

We’re excited to offer you a fundraising opportunity for your business or school organization/club. Our custom cookie cutters with your logo or design are a great way to raise money for your cause while providing something unique to your supporters and customers. Just fill out the form HERE and upload your logo or design. We can’t wait to help you make your fundraiser a success!

Absolutely! To create your own cookie cutter from your picture or design, simply fill out the form HERE and attach your design. We will review your request and determine if we are able to fulfill it, as well as provide you with the cost of the cutter. We are happy to offer a free setup and strive to fulfill every request, though please note that not all requests can be fulfilled due to design complexity or license infringement.

For best results, cookie dough should be rolled to 1/4″ thickness and chilled in the refrigerator for a minimum of two hours (preferably overnight). Remove from refrigerator and let stand for 5 minutes before cutting. It is best to flour the cookie cutter before using to allow easy release.

This is really personal preference. If you stamp first and cut second, the sides of the cookie typically remain even because the dough has already been spread during stamping. If you cut first and then stamp, you run the risk of uneven sides if too much pressure is applied to an area.